📜 TERMS OF SERVICE


Last Updated: 21 December 2025

These Terms of Service govern your use of Carryva and apply to all purchases made via our website, WhatsApp, or social media platforms.

1. Business Details

  • Brand: Carryva

  • Operated By: MR AND CO

  • Location: Gurugram, Haryana, India

  • Website: carryva.in

2. Products & Pricing

  • Carryva sells handbags and related accessories.

  • All prices are listed in INR and GST is included unless stated otherwise.

  • Prices may change without prior notice.

3. Orders & Payments

  • Payment methods accepted: COD, UPI, Debit/Credit Cards

  • Orders are confirmed via WhatsApp and/or email

  • We reserve the right to cancel orders due to:

    • Suspected fraud

    • Stock unavailability

    • Repeated COD abuse

    • Incorrect customer details

4. Shipping & Delivery

  • Delivery available across India only

  • Estimated delivery time: 4–7 business days

  • Responsibility passes to the customer after dispatch

  • Customers must provide accurate delivery details; Carryva is not responsible for delays due to incorrect information

5. Returns, Refunds & Cancellations

  • Return, refund, and cancellation terms are governed by the policy displayed on the website at the time of purchase

  • Refunds are processed to the original payment method or via bank transfer for COD orders

6. User Responsibilities

Users agree to:

  • Provide accurate contact and address information

  • Not place fake, abusive, or fraudulent orders

  • Not misuse promotions or COD services

  • Not copy, reproduce, or misuse Carryva content, images, or branding

7. Intellectual Property

All website content, images, logos, and designs are the exclusive property of Carryva and may not be used without written permission.

8. Limitation of Liability

Carryva shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

9. Force Majeure

We shall not be liable for delays or failures caused by events beyond our control, including natural disasters, strikes, government actions, or logistics disruptions.

10. Governing Law & Jurisdiction

These Terms are governed by Indian law, and courts in Gurugram, Haryana shall have exclusive jurisdiction.

11. Updates to Terms

Carryva reserves the right to modify these Terms of Service at any time without prior notice.